How to delete your data while keeping the account
Hlam app (hlam.app) · Русская версия
You can delete all of your data from the server at any time without deleting the account: sync turns off and your items remain only on your phone.
From the app
- Open the Profile tab.
- Tap "Turn off sync and delete server data".
- In the "Turn off sync?" dialog check "I understand my data will be deleted from the server" and tap "Delete from server".
What happens
- All data and photos are deleted from the server; the account and your token balance are kept.
- The local copy stays on your phone — the app keeps working in "on this phone only" mode. In the same dialog you can check "Also delete data from this phone" to erase the local copy too.
- You can turn sync back on at any time (Profile → "Set up storage & encryption").
Individual items, places or photos can be deleted one by one right in the app — with sync on, the deletion is reflected on the server immediately.
If you can no longer access the app
Email support@hlam.app from the address linked to your account and we will delete your data (fully or partially) manually.
To delete the whole account, see instructions.